Changing the Rules for the Summer Rebate Bonus Qualification Currently, Efficiency Maine requires that all jobs must be completed and paperwork in by August 31 for rebates to be given to home owners. This will keep many people out of the rebate process because they won't be able to get the installations done by the end of the month. These are people that WANT to do the work but the installers won't be able to meet the ending schedule. This rule is limiting the people that can get the additional rebate. I have clients that have summer rentals and can't get the additional rebate due to the seasonal rental schedule. They do not want to disturb their summer tenants. I also have a client that has lost the rebate because there was an unavoidable problem with a PV installation and his job got bumped into the first week of September. With this current plan, any delay in installation work that prevents the complete job being done, including the test out and completion form sent in, will result in a lost rebate for the client. I have requested that a signed installation contract by the end of the month be the rule, not a completed job. This is my rationale for this change: It takes Efficiency Maine a week or so to process applications, it takes me up to a week to schedule my audits, 3 days to get the report back to the owners, several days for clients to schedule a bidding visit for work, at least a day or two to do the work, time needed to schedule and perform the test out, and file the papers. This virtually kills August for Maine homeowners that want to get the extra rebate. It also is a month that auditors will have a huge drop in business. I went from 2-3 audits per week without the added bonus, to 7-10 when the extra bonus money was added to the deal. These extra audits directly translate to extra referrals to installers. In conversations with Efficiency Maine, I have mentioned that auditors will have to stop processing clients for the summer bonus money well before the end of August to ensure that the jobs can get done. By having to do this, audit work is going to take a nose dive. Andy Meyer told me that, although installers will be very busy, I should anticipate a decline in my work. Not good news when changing the rules for the ending date would avoid this financial hit. Andy argues that the changing of the rules takes away the urgency of getting jobs done. In the field, I see that the urgency is clearly there and will be just as strong if people know that a contract signed by the end of August will seal the deal as well. This will allow more people to get involved and sign contracts right up until the last moment. We, after all, want as many rebate customers as possible. With all of this said, Andy still wants to keep his current plan because he doesn't want to loose credibility (his words) by changing his plan. He would rather not give rebates, decrease the work for auditors, decrease the work that installers get by having auditors not be able to guarantee completions on time, and create all sorts of unnecessary problems for all of us, rather than adjust to current market situations and accommodate more business for us, and more rebates for Efficiency Maine. I am not trying to change the ending of the rebate, although it is a no-brainer to me that the added money is why we have so many jobs being done. I am just trying to adjust the rules to take away all of the potential problems for auditors, installers, and ultimately, the public. I feel like this is a train wreck just waiting to happen. Shouldn’t Efficiency Maine be making things easier for us in the field, and for people that want rebates? Please get in touch with Andy Meyer if you feel that the contract signed model is how the ending date should be handled. Auditor Referrals - Ethical Questions 06/24/2010
I will not be able to attend the member forum (on 6/23) but would like to initiate some discussion around contractor/auditor financial relationships.
Thanks, Mary Beth Nolette Weather Tech LLC 75 Gorham Rd. Scarborough, ME 04074 207-671-0839 207-883-9722 Thought some of you would be interested. Notes from the HESP monthly advisory meeting. June 9, 2010. **We have been asked to use care not to imply ideas expressed at meeting will become plans/decisions or action items.** Guests present: Andy Meyer (EM), Adam Gifford (CSG), Dylan Vorhees (NRCM), Dave Milliken (Horizon RES), Roger Mitchell (MEMA), Shireen Shehally (sp?)(Vreeland Marketing), Richard Burbank (Evergreen HP), Curry Caputo (Sustainable Structures), Rosanna (homeowner, post-HESP recipient). Recap: 1. extra $1K to homeowners who COMPLETE project by Aug. 31, 2010--summer sale. 2. advertising co-op fo $500 for every 5 HESP pre-approvals. Should reference EM or HESP in ad. 3. Marketing plan is ramping-up, radio, newpapers, TV 4. Computer modeling tools expanded (now allowing TREAT and REMRATE) 5. Regular monthly advisory meetings 6. Proposing a "mixer" event with Auditors/HP firms and HVAC companies. Adam Gifford--program activity: 1. Project approvals 9-12/week (not meeting goal). July approval goals increase in July. 2. Approvals to-date, 120-130 (not meeting goal) 3. Project completions to-date, 50-60 (exceeding goal) 4. Approved audits in system, 200 5. Recently focusing on sustained, clear message. 6. Approved "contractors" list is growing. 7. Considering name change from "Participating Contractor," to something like "Qualified Partner." 8. Curry Caputo and Roger Mitchell agreed to meet and organize a "mixer" for HVAC/HP firms. Other topics discussed: 1. Importance of financing for retrofits. 2. Increase messaging regarding financing opportunities for homeowners. 3. Get the word out that any contractor can do the work. 4. Streamlining the pre-approval process (perhaps to not include a homeowners signature). 5. EM HESP score for working well with partners = A. Curry Caputo
|
RSS Feed